REGISTER NOW AND GET250 OFF * ON YOUR ORDER NOW! USE CODE REG250

Refund Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

  • Email us at info@fairiesforever.in or call us at 7000464600 within 15 days of receiving the product. Please mention your order number and the product you want to return.
  • Once we receive your request, we will initiate the pickup from the shipping address mentioned in your original order.
  • We offer reverse pick up for majority of pincodes in India. But if reverse pick up is not available for your pincode, then we would request you to send the product back to us at the following address and we will add an extra Rs. 75 to your credits.
    201,BADERA APPARELS, DIAMOND TRADE CENTRE, NEW PALASIA, INDORE 452001
  • Please hand over the product to our logistics partner when they come to your doorstep. Please note the product must to be unused and unwashed for hygiene reasons. Also the product tags should be intact with its original packing, else we will not be able to process your return. Reverse Pickup usually takes 1-3 days from the day the request is initiated.
  • After we receive the return, the product will go through a quality check. Please note that it takes 7-10 days for us to receive the returned product.
  • Finally, after the product passes the quality check, we will issue you a store credit that will be emailed to your original order email address. The Store Credit  will be valid for a period of 1 year and can be used to purchase anything from our store
  • Please allow up to 3 working days to get your Store Credit after we have received the return product.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


 

Search